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Healthcare in Lake County, Michigan

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Access to quality healthcare is essential for quality of life in any community. From access to emergency services and family practitioners, to specialists, laboratories, and mental health services, access to healthcare provides opportunities for all to live healthy, fulfilling lives. New healthcare technology developments offer not only new treatments and methods of diagnosis, but also greater access to healthcare providers via the internet. This is especially critical for two primary groups; 1) those living in rural communities that may not have a local presence for various specialty healthcare providers, and 2) those unable to physically visit a doctor’s office due to medical conditions or other issues. The data below show the connectivity and use of technology among healthcare facilities in the community compared to those in other communities participating in Connected Nation’s Connected program. These data should be used to make informed decisions and implement solutions for improving connectivity in the community. This information was gathered through surveys distributed in the community.

Broadband Adoption Adoption Barriers Digital Com. Download Speed Public Wi-Fi Websites Satisfaction Applications Telehealth

Broadband Adoption

This chart shows the percent of healthcare facilities that subscribe to various types of broadband services or that are without a connection. Fixed connections are those provided by cable, DSL, fiber, or fixed wireless technology while non-fixed connections include dial-up, satellite, and mobile-only services. These types of non-fixed internet services, while providing basic access, can often be plagued by connection latency, have costly monthly data plans, or can be impacted by weather, terrain, large expanses of open water, and other environmental factors.

  Fixed   Non-Fixed   No Connection

Lake County, Michigan Date Range: 11/1/2019 to 8/1/2020, All Communities Date Range: 1/1/2017 to 12/31/2020

Barriers to Broadband Adoption

This chart show the primary reason healthcare facilities do not or cannot subscribe to broadband. The chart compares healthcare facilities in the community to those across other participating communities.

  Don't need it   No computers   Too expensive   Not available   Too complicated   Security risk   The internet is a distraction to staff   Not trained   Other

Lake County, Michigan Date Range: 11/1/2019 to 8/1/2020, All Communities Date Range: 1/1/2017 to 12/31/2020

Download Speed

Connection speeds can have a major impact on how the internet is used. This chart shows the average reported download speed among healthcare facilities with a connection in the community compared to those in other Connected communities.

Lake County, Michigan Date Range: 11/1/2019 to 8/1/2020, All Communities Date Range: 1/1/2017 to 12/31/2020

Digital Communications

This chart provides the frequency with which healthcare facilities in the community use various digital tools to communicate with the public, as well as the average frequency with which these tools are used by other healthcare facilities in other Connected participating communities. Additionally, the chart below shows the frequency with which residents in the community report that they digitally interact with the healthcare sector. Examining the digital interaction of residents and the digital communications tools used by healthcare providers can help identify ways to increase the online presence of those in the healthcare industry.

  At least once a day   At least once a week   At least once a month   Less than once a month   Never

How Often Households Go Online to Interact with Healthcare
  At least once a day   At least once a week   At least once a month   Less than once a month   Never

Lake County, Michigan Date Range: 11/1/2019 to 8/1/2020, All Communities Date Range: 1/1/2017 to 12/31/2020

Websites

The website of a healthcare facility may be the first point of contact a patient has when an issue arises or information is required. The websites of these facilities, therefore, should provide relevant information in an easily accessible and flexible digital environment. This chart shows the percent of healthcare facilities with a website in the community.

  Yes   No

Lake County, Michigan Date Range: 11/1/2019 to 8/1/2020, All Communities Date Range: 1/1/2017 to 12/31/2020

Public Wi-Fi

Public Wi-Fi can help create a better-connected community by providing additional access points for those with devices limited by mobile data plans or those without mobile broadband capability. This chart shows the percent of healthcare facilities in the community that offer free public Wi-Fi access at their location compared to those in other participating communities.

  Yes, have public Wi-Fi   No public Wi-Fi

Lake County, Michigan Date Range: 11/1/2019 to 8/1/2020, All Communities Date Range: 1/1/2017 to 12/31/2020

Service Satisfaction

Competition provides communities with choices for service, allowing them the ability to switch providers if their current service does not meet their needs. This chart shows the percent of healthcare facilities who state that their internet service meets or does not meet their needs, as well as the various reasons why.

  Yes   No

Reasons for Dissatisfaction
Lake County, Michigan Date Range: 11/1/2019 to 8/1/2020, All Communities Date Range: 1/1/2017 to 12/31/2020

Technology Applications

Beyond a website and digital communications, there are more advanced ways in which a healthcare facility can leverage technology to improve the care they provide and the services they offer. This chart shows the use and interest in a variety of technologies among healthcare facilities in the community.

  Currently Using   Not Using but Will in 1 Year   Not Using but Will in 2-5 Years   Not Using, No Plans, but Interested   Not Interested
Lake County, Michigan Date Range: 11/1/2019 to 8/1/2020, All Communities Date Range: 1/1/2017 to 12/31/2020

Telehealth Use

Telehealth refers to a collection of means and methods for enhancing healthcare, public health, and health education delivery and support using telecommunications technologies. The ability to remotely access healthcare can help improve the quality of life in rural communities that may not have physical access to state-of-the-art facilities. Additionally, telehealth applications provide new opportunities for community residents to “age in place.” Aging in place is the ability to live in one’s own home and community safely, independently, and comfortably, regardless of age, income, or ability level. This chart provides the frequency with which healthcare facilities in the community use various telehealth services, as well as the average frequency with which these applications are used by healthcare facilities in other Connected participating communities.

  At least once a day   At least once a week   At least once a month   Less than once a month   Never
Lake County, Michigan Date Range: 11/1/2019 to 8/1/2020, All Communities Date Range: 1/1/2017 to 12/31/2020